Free delivery in Halifax Regional Municipality for all online orders $80 and above

Flenjor Foods

Flenjor Foods - African groceries and beauty products store

Shipping & Returns

Shipping

We offer the following delivery options for orders within Halifax Regional Municipality (Halifax, Dartmouth, Bedford, Sackville, Timberlea, e.t.c). If you’re ordering from outside HRM, please scroll down to see additional delivery options.


1 – 2 Days Delivery: $6.99 (Halifax Regional Municipality Only)

Your order arrives in one to two days. 


· Only available for orders in Halifax Regional Municipality (HRM). 

· We ship every Monday, Wednesday and Friday between 6pm and 9pm.

· Orders must be placed by Sunday 5pm for Monday delivery, Tuesday 5pm for Wednesday delivery and Thursday 5pm for Friday delivery. 

. Free Delivery (Halifax Regional Municipality Only)

 We offer free delivery for all orders from $80 in Halifax Regional Municipality only.



Same Day (Rush) Delivery: $9.99 (Halifax Regional Municipality Only)

Your order arrives on the same day


· Only available for orders in Halifax Regional Municipality (HRM).

· If you need same-day delivery, please select this option at checkout and make a note in the “special instructions” section of your shopping cart. A minimum order of $50 applies for same day delivery. 

· Rush orders must be placed by 4pm. We will deliver between 6pm and 9pm. If you’re running late, please email flenjorfoods@gmail.com to reschedule.

· If we are unable to deliver your items same day, we will notify you via e-mail.


In-Person Pickup: Free

Pick up your order in-store at your convenience.


· Order should be picked up within our regular store hours.

· If you’re sending a third party, please put the person’s name in the  “special instructions” section of your shopping cart or email flenjorfoods@gmail.com to let us know. 

Maritime Bus: (NS, NB, PEI, QC, ON and Other Canadian Provinces)

For orders outside HRM or elsewhere in the Maritimes, QC, ON and other provinces.

· Maritime bus offers same-day and next-day deliveries for most locations in the Maritimes.

· You can generally pay the delivery fee at the point of pick-up. For a little extra fee, home delivery is also available in some select cities. 

· Please click this link for details of Maritime Bus locations and rates: https://maritimebus.com/ship-your-parcels-by-bus-any-day-everyday/parcel-rates-and-products/

· Orders placed by 5pm on Monday will ship via Maritime Bus on Tuesday. Orders placed by Thursday 5pm will ship on Friday. 

Canada Post: (Elsewhere in Canada and Worldwide)

· Choose from a wide array of delivery speeds offered through Canada post at the point of check out.

· Your shipment cost will be automatically calculated at checkout based on weight and distance. 

· Postal workers do not deliver parcels on weekends.

Special Note on Frozen Goods

Please note the following if you are ordering frozen goods.

· Frozen goods can only be shipped via local delivery in Halifax Regional Municipality.

· For hygiene and safety reasons, we will not leave frozen items at your front door. You must be at home to receive them. If you’re running late, please email flenjorfoods@gmail.com to reschedule delivery.

RETURNS & REFUNDS

We go to great lengths to ensure the quality and safety of our products and will do everything within our power to ensure you are happy with your purchase. However, please note the following points if you need to return an item for any reason.


· Non-perishable items can be returned within 3 days in their original, unopened packaging. 

· For food safety and hygiene reasons, we cannot accept returns on frozen goods and fresh goods (e.g. yams) after the delivery driver has left. 

· For all unopened, unexpired items returned within the return window, we offer a full “no story” refund once you provide your receipt and your order confirmation number. Refunds will be made to the original payment method used in making the purchase and the time it takes to hit your account will vary, depending on your card issuer and financial institution. All discounts and coupons used will be deducted from the refund amount.  


More questions? Please call us on 902-809-4109 or email flenjorfoods@gmail.com